Managers who appear toxic in nature can drain one’s energy at work and complicate matters to where one is left feeling as though his or her sanity is questionable. Being able to recognize these types of so-called leaders and what makes them operate is the best method for protecting one’s self. Knowing how to deal with these types of workers is not always an easy task. Difficult managers can actually destroy a person’s career and life-long dreams.

When dealing with a manager who comes across as poisonous, remember that his or her behavior is generally based on: personality, attitude, and culture. In working with a manager who behaves as a tyrant, it is unfortunate to sometimes witness a decrease in creativity. Other factors that are affected can result in less collaboration, inefficient performances, damaged reputations, and a negative influence on workplace morale. Realistically, to best deal with ‘toxic’ behavior effectively, one must understand what lies underneath it, design an intervention to target those factors, and deal with those issues in a mature manner.

One way to easily identify difficult managers is to look for signs of narcissism, aggressiveness and a rigid demeanor. It is wise to deal with aggressive managers in a way that helps them locate their objectives. It is also best to discover quickly what upsets them. By all means, avoid pushing their buttons and be very careful not to criticize them. Yet, at the same time, refrain from letting them see you as being easily intimidated. Your insecurities can create multiple disappointments in the future if you are perceived as being weak.

For a very rigid manager, always avoid arguing about what might be best. Remember to intentionally include this type of manager in making important decisions. Moreover, encourage their participation and explain how your ideas fit into their plan. It isn’t always easy working with an abrasive boss, but channeling your energy and attitude in the right direction can make a huge difference.

When dealing with problematic workers in any work environment, one must have acquired a well-developed level of emotional intelligence.

Enhancing your emotional intelligence is like taking a form of preventive medicine. It is the key to understanding others’ perspectives and needs. It actually helps one to resolve conflicts before problems begin. In most cases, people who appear to have a high level of emotional intelligence seem to be more in control of their lives, the decisions they make, and their personality. Developing the skills needed to deal with difficult people can require much time and energy, but it should definitely pay off in the end.

Dr. Sonya Rogers is a certified counselor who lives in Daphne.

Her column regularly appears in The Bulletin.